So you would think that the Brent Brown Toyota saga would be over, right? You'd think that after we had to drive all the way back to the dealership to pick up the license plates that they had not (and had no intentions of ever) put in the mail, we could wash our hands of the whole debacle.
You would be wrong.
About 2 weeks later we get a call from someone who has 'taken over our account.' Since they still supposedly owe us $$ for the safety inspection we had to get, Joe took the call. It went a little like this:
Sales Weasel: Hey there! I've taken over your account and I just wanted to touch base with you and (insert more smarmy weasel-talk blah blah blah.)
Joe: Oh yeah?
SW: Yes! I wanted to ask you why you didn't purchase the '05 Tahoe from us.
SW: You know, I took over this account and wanted to see if there was any way I could get you into a different car with us?
J: Are you talking about the Tahoe I bought in February?
SW: Oh... well... really? My notes said.... Umm..... The guy who had your account is..... no longer with us.... uuuuhhhh.
J: While I've got you, I did want to ask about the money they keep saying they're going to send me for a safety inspection.
SW: Umm, well I could ask... But it would probably be better if you just called back and spoke to someone else on your own.
You know Sales Weasel, that is a pretty good idea. If only anyone at the dealership understood the finer points of answering or returning calls. Which they don't. So, dear readers, if anyone ever goes to that dealership and embarks on a months-long Festival of Incompetence, don't say I didn't warn you.